Women@Work: Kellie Smythe
by David Pereyra
Draw Me A Picture, Please
Sometimes you log a whole lot of roadwork to find the job that fits you just right. In her mid thirties, Kellie Smythe is an old hand in the travel e-commerce industry. A strategic
consultant for the Travel Practice Group at IXL.com, she has traveled all
over the country pitching business and developing e-commerce business and
strategy for clients in the travel industry. The three Bs: B2B, B2C and B2E.
"At first it was kind of strange going into meetings with these young guys
who might have been wearing their first ever jacket for the meeting," she
says about being a senior member of the IXL team. "But then the meeting
starts and they really pull it together, articulating the technical part of
the project." The average age at IXL is 33 years old, which reflects how the
Internet is changing the workplace, skewing young. Most of the engineers and
software developers throughout the industry are young. "I've never felt it
was a man's world, maybe because I've been a part of it for so long," she
says, describing the variety of people she works with. "It's a diverse
group. You may have people from ages 20 to 60 in a room for a meeting."
Bright-eyed and no nonsense, Kellie has a two year old son, Turner, and is
expecting her second child in the next few months. Her husband, Stewart,
has his own small business. In 1995, while at Alamo Rent A Car, Kellie
helped launch Alamo's online booking engine, the very 1st in the travel
industry. "I fell into it almost by accident," she says of her early
success. "Nobody really had their arms around the internet back then. I used
to draw pictures to show the world of the Internet, how AOL and CompuServe
and Prodigy all worked. I remember one meeting where I drew a picture of the
Internet to educate senior executives as to what the opportunities were."
From there, Kellie moved on to IXL in a business development role for the
travel industry. As the company and the Internet itself changed, she became
a consultant, evolving her focus from selling clients on the Internet to
e-business strategies and implementation. With the birth of her son, Turner,
her IXl consultant status allowed flexible hours that was a perfect fit.
In Search of the Brass Ring
The recruiters began making regular calls and
Kellie worked them. "I would give them names of people I knew and worked
with and that kept them calling," she says. Finally one called and Kellie
listened. She was finally being offered the brass ring: founders' stock
options that amounted to a small percentage of the company and a salary she
named herself. The compensation package would have put her into big money.
But there was a give to that particular take.
"Basically, it would have been a 15 month gig," she says of the job, which
was in the property management and hospitality industry. She was offered two
positions, whichever she wanted: affinity marketing or consumer and business
development. But she would have had to relocate and the travel would have
been intense, weeks on end. Sales calls and onsite database management at
properties throughout the Pacific Rim and Europe. "That's time away from
your family where you can't just pick up the phone and call or fly them out
to meet you," she says.
The decision was almost proverbial in its complexity: go for the brass ring
or find something closer to home and attend to family. "Stewart and I had
discussed having another baby and if I took that job we would have had to
put it off for a couple of years. Also, I would have missed out on a lot of
Turner's formative years." After much thought and the figurative agonizing,
she decided to stay stateside. "It was literally like the weight of the
world off my shoulders," she said.
"Without a doubt if roles had been reversed with me and my husband I would
have taken the job," she says. "It was a no brainer, with so much upside. The
internet is truly a marketing medium that's taken off on a world class level."
But, and here Kellie chooses her words rather carefully. "I think you have
core values as a women. My husband's role in our family is of the breadwinner. For me, the travel threw me off. I would have been on the road 75 percent
of the time. There would have been too much emotional pull away from me
being a fulltime mom. As a woman, you're still responsible for your child
getting to the doctor or to daycare. I think these things are ingrained in
your head when you're young, that you are responsible for things at home. I
don't mean to make my husband sound like the bad guy but he's not the one
who packs up Turner's things every day for daycare."
Motherhood and success in business, especially in the dot-com world, is a
very tricky mix. Both are stressful and all consuming. Daily
responsibilities such as helping the kids with their homework, dance
lessons, doctor's appointments are still considered a woman's responsibility.
And in many companies, run by single white males who don't have a context
for family issues, conflicts are certain to arise. A new study by the
Entrepreneurial Research Consortium reports that women entrepreneurs spend
three times as much time on child care and housework than men do--34 hours a
week vs. 12 hours.
Kismet or Back to the Beginning
After she let go that particular brass ring,
Kellie found a company that met many of her requirements, first and foremost
a company friendly to women and their needs. She met with Karen Beard,
president of ANC Rental Corporation, and ANC strategic marketing officer
Maria Menendez to pursue a newly created position: Director of Internet
Partnerships at ANC, responsible for internet and e-commerce partnerships,
relationships and promotions for both Alamo and National Car Rental. A
highly visible position, the job has her working with many former coworkers,
though in an entirely new environment.
"I like the camaraderie of working in a company," she says. "With this
position, I don't feel like I'll lose my place as Turner's mom. Also, I like
being the client for a change."
More snapshots:
Sharon Collins, Graphic Designer and Owner of SecondSiteStudio.com
Julie Meringer, Research Director at Forrester Research