Ask the Image Expert Sherry Maysonave is the founder and president of Empowerment Enterprises, one of America's leading communication-image firms. Sherry conducts corporate seminars and coaches executives, professionals, and politicians in achieving excellence in communication and image. She is also the author of Casual Power: How to Power Up your Nonverbal Communication and Dress Down for Success An Executive Image Question: I just recently took over a management position and manage a crew of men. How do I gain their respect yet not have the construction knowledge that I need to have? Rose Answer: For starters, never act like you know something that you don’t or you will be seriously tested. Then when you cannot come forth with the correct information, all respect for you will fly right out the window. This doesn’t mean that you start off by saying that you have little knowledge about construction; I do not recommend that tactic either. Stick to what you are there to manage, such as schedules or whatever that is. It’s difficult to fully advise you when I do not know exactly what your job description entails. Only a certain amount of “instant respect” should be expected. You can begin gaining the crews’ respect by dressing in a highly professional manner, one suitable for that workplace. Even if you are in the typical construction office that allows for casual attire such as jeans, wear a dark tailored jacket. Do not wear sleeveless tops, tank tops, open-toe shoes, etc. Sexy, provocative attire may catch the crew’s eye, but it will not earn you respect. Long term respect is earned. In the meantime, here are some additional nonverbal tips to head you in that direction. Maintain power posture, always walking and standing with your shoulders back Make eye contact; always look any crewman in the eye when you speak to him. Greet with a power handshake; develop a strong one if you do not have one already. Confront ill behavior, tardiness, or poor work habits; do not let them slide. Give them a chance to explain any situation without interrupting, but do not be a patsy or a pushover. Keep your office environment neat and tidy; encourage the crew to also respect your territory. Build a positive team, inviting them to come to you with any workplace problem or issue. Set clear goals, attainable ones, then reward timely completion of projects or project segments Keep your focus on the right priorities. If construction knowledge is essential to performing your job well, start studying immediately.h Best of luck to you, Sherry Maysonave Also see: The law firm I work for just adopted business casual dress policy. What should I wear? Should I buy new post-pregnancy clothes? Ask your image questions Personal Power: A case study from 'Casual Power'